Effective Sales & Marketing are essential to growth, but so is RevOps.
I simply can't imagine trying to scale the go-to-market engine without RevOps - not these days.
Yet I often have to define what it is that the RevOps team does - and what skills they bring to the table. I made this brief list of the key aspects that a great RevOps leader is going to deliver:
Establish and maintain operating cadence/rigor
across all sales functions to ensure the health and predictability of the business in achieving key performance metrics including sales planning, forecast accuracy, pipeline analysis, and performance management.
Conduct in-depth analysis of the business and develop a deep understanding of the key value drivers
to identify growth opportunities.
Act as an advisor and conduit between revenue leadership, operations, customer success, and finance to identify opportunities to improve go-to-market productivity by removing friction from processes.
Work with the leaders to optimise the effectiveness of technology, specifically technologies in support of marketing effectiveness and sales productivity.
Establish sound guardianship and develop innovative solutions for the critical marketing and sales data in the CRM/SFA database, ensuring consistency of input from the sales – and other - teams and managing validity of data.
Work with Revenue and Finance leaders in completing the annual sales planning process
- including territory design, account segmentation, quota setting, and comp plan design.
Work closely with leadership and provide data & analysis to contribute to short / longer term strategic planning.